Refund & Return Policy
Last updated: January 2026
Thank you for shopping with us. If you are not completely satisfied with your purchase, we are here to help. Please read our Refund & Return Policy carefully.
1. Return Eligibility
You may request a return if:
- The product is damaged or defective
- The wrong product was delivered
- The product is unused and in original packaging
Returns must be requested within 7 days of receiving the product.
2. Non-Returnable Items
The following items are not eligible for return:
- Used or damaged products (not caused by delivery)
- Perishable goods
- Customized or special-order items
- Products without original packaging
3. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed within 7–10 business days using the original payment method.
4. Exchange Policy
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact our support team.
5. Shipping Costs
Shipping costs are non-refundable. If a return is approved, return shipping costs may be deducted from your refund unless the return is due to our error.
6. How to Request a Return
To request a return or refund, please contact our customer support with your order number and a brief explanation of the issue.
7. Policy Changes
We reserve the right to update or modify this policy at any time without prior notice. Changes will be effective once posted on this page.
